You have the right to cancel your contract with us within 14 days of receipt of the goods. If you are unable to return the goods to us before the 14 day period has expired you need to notify us of your intention to cancel, within the 14 day period. To do so, simply email:
Within 14 days of the date on which you told us you wished to cancel your purchase (or, if you have not told us that you wish to cancel, within 14 days of the date of receipt of the goods) fill in the return section on the bottom of your delivery note and send the goods and completed note to:
15 Cleveland Drive
You’ll need to pay the return postage and for safety, we recommend you use a recorded delivery service and keep the proof of postage. If we have to pay additional postage charges on your package, we may deduct the amount of such charges from any refund we send to you. Your parcel is your responsibility until it reaches us. We cannot accept liability for goods that get lost or damaged in transit back to us.
We will then refund your purchase within 14 days of receiving the returned goods. Any items returned to us must be in their original condition – if they’re not, we may be unable to accept them. We may make a deduction from the refund for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.